FAQ
We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us via email or WhatsApp within 2 hours of placing it. Once an order has been shipped, it cannot be modified or canceled
As soon as you complete your purchase, you will receive an automatic order confirmation email containing your order number. If you don't see it, please check your spam/promotions folder.
Standard shipping rates are calculated at checkout based on your delivery location. We offer Free Shipping on all orders above Rs. 5,000.
Once your order is handed over to our courier partner, we will email you a unique tracking link and ID. You can click the link to check your package's real-time transit status.
Yes, we offer international shipping to selected countries. Delivery timelines and custom duties depend on your country's regulations and are calculated at checkout.
Absolutely. We use industry-standard encryption and secure payment processors (SSL certification). Your financial details are securely handled by the payment gateway and are never stored on our servers.
For products requiring sizing (like rings, bangles, or garments), we have a detailed sizing chart available on the product page. If you are between sizes, we recommend ordering the larger size or contacting our support team for guidance.
We offer a [e.g., 7-day] return/exchange window for unused, unwashed items in their original brand packaging with all tags intact. Custom-made or promotional clearance items cannot be returned.